Shipping Times & Returns

Shipping

Estimated Shipping Times:

Netherlands           2-3 Working Days

Belgium                   2-3 Working Days

France                     2-4 Working Days

Germany                 2-4 Working Days

UK                            3-6 Working Days

USA                            3-7 Working Days

Sweden                     3-6 Working Days

Switzerland             3-6 Working Days

Italy                          3-6 Working Days

Canada                      3-7 Working Days

Australia                   3-7 Working Days

UAE                            3-7 Working Days

 

We also Ship Worldwide! Send us a message for shipping times etc.

We ship all our products from The Netherlands.

Pre-Order: pre-orders take about 2-4 weeks to arrive.


Shipping and Customs Policy

At Ahad Beauty, we strive to provide a seamless shopping experience for our customers. To ensure clarity and transparency, please take note of the following shipping and customs policy:

1.Customs Fees Responsibility:
Ahad Beauty is not responsible for any customs fees or charges imposed by your country's customs authorities. These fees are determined by the customs agency in your country and may vary from one destination to another. Customers are solely responsible for paying any applicable customs fees.
2.Refusal to Pay Custom Fees:
If a customer refuses to pay the customs fees required for their order, Ahad Beauty will not issue a refund for the order. It is essential to be aware of and prepared for any potential customs charges before placing an order with us.
3.Shipping Delays:
Once your order leaves our facility, any delays in shipping are beyond our control. We are not responsible for any delays caused by shipping services. We work diligently to ensure prompt processing and dispatch of orders, but delivery times may vary and can always be delayed because of circumstances out of our control (like during busy holidays).
4.International Orders:
For orders shipped outside of the Netherlands, additional customs fees may apply at the time of delivery. These fees are determined by your country's customs agency. For detailed information on potential customs charges and fees, we recommend contacting your local postal office or customs authorities for guidance.
5.Lost Items:
Ahad Beauty is not responsible for any lost items. Once an order has been shipped and is in the possession of the shipping carrier, any issues related to lost items should be reported to the carrier for resolution. We recommend tracking your order to ensure its safe delivery.

Returns:

You have 7 days from the date of receiving your item to request a return. To be eligible for a return, the item must meet the following criteria:

  • It must be in the same condition you received it, unworn or unused.
  • It should include all original tags and must be in its original packaging.
  • You must provide a receipt or proof of purchase.
  • We do not accept returns on SALE items, items bought with a gift card or Hijabs.
  • Items purchased with a discount code will be issued in the form of store credit.

 

    We value your business and want to provide the best possible service. If you have any questions or concerns regarding our shipping and customs policy, please don't hesitate to contact our customer support team for assistance or send an email to Ahadbeautyofficial@hotmail.com. Your satisfaction is important to us, and we're here to help make your shopping experience enjoyable and hassle-free.